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Store Policy

All orders made online using the option to pay on delivery will not be left until payment has been made. This option is only for the Forest of Dean area. The payment options for this method can be made by either BACS, Cash or Cheque. All stock orders are the property of Greetings to your home until payment has been made. Stock levels on orders are recorded and are updated once payment has been made, therefore if you place an order using the pay on delivery option for an item and another order for the same item is paid for this item may become out of stock. 

Customer Care

Here at Greetings to your home we wish for your shopping experience to be easy, enjoyable and to give you the best possible service we can. However sometimes problems may occur,

(No ones perfect) so in the first instance please contact us so we  can do our utmost to rectify the issue promptly to your satisfaction.

Unfortunately we do not tolerate slander or deformation of character and we will take any action if deemed necessary.

We thank you for taking the time to visit our site and if you do have a positive experience please leave a review, Thanks.

Privacy & Safety

Privacy & Cookie Policy

Greetings to your home (“Company”) is committed to protecting and respecting your privacy. This is the privacy policy for (“the Website”).

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information
The Company has access to your information. For the purposes of the Data Protection Act 1998, the Company is the data controller. The Company owns the data that it collects on the site.

The Company may have to disclose information about customers to the Company’s professional advisers to obtain professional advice.

The Company will not disclose your information to anyone else.

Location of data
The data that the Company collects from you is stored within the European Union.

Information the Company collects and uses
The Company collects and processes the following data about you:

The type of information we will collect about you includes:

  • Details of purchases you make on the Website.

  • Information that you provide by filling in forms on this website. This includes information provided at the time of registering with the Company, ordering products, posting material or requesting information or further services. The Company may also ask you for information when you enter a competition or promotion sponsored by the Company and if you report a problem with the Website.

  • If you contact the Company, the Company may keep a record of that correspondence.

  • If you complete a survey on the site, the Company may collect that and use it within the Company.

  • Details of your visits to the Website including traffic data, location data, weblogs and other communication data.

IP addresses
The Company may collect information about your computer, including your IP address, operating system and browser type. The Company uses this for Website administration. This is statistical data about the Company’s users' browsing actions and patterns, and does not identify you.

The Company uses cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve the website and to deliver a personalised service.

How the Company uses your data

The Company uses data about you in the following ways:

  • To provide you with access to parts of the Website;

  • To allow you to purchase goods on the Website;

  • To allow us to supply the products or services you have requested;

  • To collect payment from you;

  • To contact you about your orders and requests;

  • To use and analyse the information the Company collects so that the Company can administer, support, improve and develop the Company’s services;

  • To tell you about important changes or developments to the Website;

  • To tell you about other products and services which the Company offers which may be of interest to you. The Company only does this if you have agreed to receive this type of information;

Data & password security
All data you provide to the Company is stored on the Company’s secure servers. Any payment transactions will be encrypted. Once the Company has received data from you, the Company uses certain procedures and security features to try to prevent unauthorised access.

Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

Other websites
This site may from time to time contain links to other sites. The Company is not responsible for the privacy practices or the content of such websites.

Changes to privacy policy
The Company occasionally changes this privacy policy. You should therefore look at the policy regularly.

Payment Methods

- Credit / Debit Cards

- Offline Payments

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